Beach Eye Medical Group - Long Beach

I called to make an appointment with my contacts and they told me that it was not possible. I told them that my insurance only covers my glasses that I was going to pay for the contact lens consultation and they told me that the girl who attended me was not very rude, I really need to go to consultation

Horrible awful place I went here I believe last year and I had no insurance at the time and paid all my consultations out of pocket and later on they kept on harassing me that I owed money they started with $25 and then they built up to $180 I don’t have an Idea how they came up with that amount, I will consult with a lawyer and press charges at this scam place!

I only came here because they were supposedly in network with my insurance. But they were actually more expensive than other places, supposedly out of network. Their communication is also terrible. I was told my contact lenses order would be ready in a week. That time came and went without any communication from them. When I called them, they told me some of the contacts were back ordered, as if I should have known. Then they gave me a new date, which came and went without any communication. When I finally went to pick them up, I couldn’t just pick them ...

Only reason I gave 2 star review is because staff is nice. I had a 2:45 apt today and arrived early at 2:20. Was not seen until 4:20 by doctor. They said they have a new computer system and that was causing delay's of seeing patients. Never coming back to this business why should they make patients wait 2 hours before they are seen. Very bad management.

This place is a joke. I arrived for my 8:45 appointment and there was a guys with an 8:30 and a 9:00 waiting with me all for the same doctor. I saw the doctor roll in at 9 or shortly after. The other two guys got called before me. I was waiting until almost 10:00 and they told me I’d be waiting a while as they only had one tech. It’s really sad doctors offices like this can’t respect people’s time. I had to leave as they couldn’t tell me how long I’d be waiting and I had another appointment I needed to get to. Very poor customer experience.