Advanced Eye & Laser Center of CA

awful experience they didn’t know how to work with my insurance so then they canceled my appointment. Left me a voicemail about it when I called back same day to say please dont my insurance should be fine they said okay we’ll keep that appointment for you If you think you’ll figure out the issue with the insurance newsflash, there was no issue with the insurance please don’t go here this was the worst experience, considering finding out that it got canceled for no reason there was never an issue with my insurance And this appointment was like two months ...

I wouldn’t recommend this place at all. I’ve been a regular for more than a year, always paying $90 out of pocket. Dr. Ryan was fantastic, but since he left, things have changed and they showed themselves as not professional at all. I’ve been waiting for my appointment for so long, and I’m concerned about my eye, but if I knew that the price had increased I would have already scheduled somewhere else long time ago, they increased the price to $120 without any prior notice! The lack of professionalism was really disappointing - I even missed a day of work ...

The doctor is really nice and respectful but the receptionists are very very rude. Two weeks ago I came in with my uncle because he needed a translator, the receptionist on the far right was very very rude. She had a very disrespectful tone. Today I came in with my mother because she’s been having problems with her eye and she needed to see a doctor immediately. She kept trying to say to reschedule but as customers we have a right to see the doctor if it’s urgent. She was so rude and she as shouting at us like we were children. That made me realize ...

I receive my new pair every year. And I'm full disability. They are pleasant, will answer any concerns, and help to make sure you understand before you go. A large melting pot of clients ❤️❤️❤️

If I could give 1/2 a star or less, I would. The "customer" service is HORRIBLE!!! I only went there because my mother goes there. I made an appointment for my son a month ago. I have Medi-cal. I didn't have his card at the moment, so they told me it was ok and that they could look it up at the time of his appointment. 5 business days before the appointment I receive a call requesting his member number (Wednesday). I happened to be driving, so I told them I would call them back the next day with it. I couldn't find the card, but I called to let them know ...