Society Hill Ophthalmic Associates

I had a great experience here from start to finish. I was dealing with an eye issue and received a referral. Despite being a new patient, they still managed to fit me in within two days. The front desk was exceptionally helpful. The staff was great as well. My tech was friendly and personable as well as my doctor, Dr. Flamendorf. The diagnosis I received was explained and I was provided with solutions.

I have been going to Society Hill Opthalmic Associates for YEARS, but going forward, I will not return. My last visit began with a new "tech" not quite knowledgeable - every time I go there for a yearly visit, a dilation is included. This tech asked if I wanted a dilation. And Dr. Fung who has always been low-key and patient...was NOT. I will stop referring my friends to this practice, also.

I had a very poor experience at this clinic with Dr. Michael Fung. He was over an hour late to both appointments despite calling the front desk ahead to confirm he was on time. Worse, I joined the patient portal where I left urgent messages regarding an allergic reaction to a new medication and received no response for days, only to be told after I called that the portal "hasn't worked in forever." The medical care itself felt rushed and dismissive. The doctor seemed indifferent to my extreme eye pain and offered only generic solutions rather than ...

Showed up to the appointment having already filled out the forms, submitted my insurance information, sent photos of my insurance card only for them to tell me "we wish we knew sooner but we dont take this insurance and you can't self pay". I knew they didnt take my insurance but not being able to self pay is wrong. This was purely greed as they were not able to charge what they wanted and thought they could just send me on my way to another hospital. I told them I had blurry double vision and they did not care.

I have been a patient of Dr. Flamendorf and had a surgical procedure performed. He provided me with all benefits, risks and what to expect in the process. Very informative and took time to answer all questions and concerns. Staff and health care providers were all professional and pleasant. I know have great vision and feel very fortunate to have had such excellent care?